Privacy Policy

At Spicecarts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website, www.spicecarts.in. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

1.2. Non-Personal Information: We may collect non-personal information such as your browser type, IP address, device type, and browsing patterns when you interact with our website. This information is used to enhance your experience and improve our services.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, including shipping, payment processing, and order confirmation.

2.2. Customer Support: Your information helps us respond to your inquiries, provide customer support, and improve our services.

2.3. Marketing: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products. You can opt-out of marketing communications at any time.

2.4. Website Improvement: Non-personal information is used to analyze trends, monitor website performance, and enhance user experience.

3. How We Protect Your Information

3.1. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and other physical and technical safeguards.

3.2. While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to doing our best to protect your data.

4. Sharing Your Information

4.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations. These providers are required to protect your information and use it only for the purposes specified by Spicecarts.

4.2. Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as a court order or subpoena.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes and your rights concerning your personal information.

5. Cookies and Tracking Technologies

5.1. Cookies: We use cookies to enhance your browsing experience, remember your preferences, and track website usage. Cookies are small text files stored on your device that help us improve our services.

5.2. Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website and limit your ability to use certain features.

6. Your Rights

6.1. Access and Correction: You have the right to access and update your personal information stored with us. You can do this by logging into your account or contacting our customer support team.

6.2. Data Deletion: You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6.3. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

Spicecarts reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.