Privacy Policy

Last Updated: 12 August 2026

At Spicecarts, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through our website.

Website: www.spicecarts.in

1. Information We Collect

When you use our website, place an order, create an account, contact us, or submit an enquiry, we may collect information such as:

• Full name
• Billing and shipping address
• Email address
• Phone number / WhatsApp number
• Account login information
• Order and purchase details
• Payment and transaction-related information
• Product enquiries and messages
• Information you voluntarily provide through contact or wholesale enquiry forms

We may also automatically collect limited technical information such as IP address, browser type, device information and website usage data.

2. How We Use Your Information

We may use the information collected to:

• Process and deliver your orders
• Confirm payments and transactions
• Provide customer support
• Respond to enquiries and wholesale/bulk requirements
• Manage your customer account
• Send order confirmations and important service notifications
• Improve our website, products and services
• Prevent fraud, misuse and unauthorized activity
• Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate purposes connected with operating and improving our services.

3. Payments

Payments made through our website may be processed by third-party payment service providers.

Spicecarts does not intentionally store your complete debit card, credit card, UPI PIN, banking password or other sensitive payment credentials on our website.

Payment information is handled by the relevant payment service provider according to its own privacy and security practices.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, such as:

• Payment service providers
• Courier and delivery partners
• Website hosting and technical service providers
• Email and communication service providers
• Service providers assisting with website operations
• Government authorities or law-enforcement agencies when required by applicable law

Only information reasonably necessary for the relevant purpose will be shared.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, maintain shopping-cart functionality, understand website usage and improve our services.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.

6. Account Information

If you create an account on Spicecarts, you are responsible for keeping your login credentials confidential.

You should notify us if you believe your account has been accessed without authorization.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer service, accounting, legal, tax, dispute-resolution and other legitimate business requirements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Withdraw consent where processing is based on consent
• Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms or other external services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable legal requirements.

Any updated version will be published on this page with the revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

Spicecarts
Website: www.spicecarts.in
Email: spicecarts@gmail.com
Phone / WhatsApp: 9744825504
Address: 3/448 Marykulam, Ayyappancoil PO, Idukki, Kerala, India